Shipping policy
Shipping Policy
Shipping Information
We offer free shipping on all orders to the United States and selected European countries.
Processing Time
Orders are typically processed within 1–3 business days after purchase.
Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Delivery Time
Once your order has been processed and shipped, estimated delivery is 7–15 business days depending on your location.
Delivery times may vary during peak periods, high order volume, customs delays, carrier delays, or circumstances outside our control.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number.
Please allow 2–5 business days for tracking information to update in the carrier’s system.
Delayed Orders
While we do our best to meet estimated delivery windows, we cannot guarantee specific delivery dates.
If your order has not arrived within 20 business days after receiving your shipping confirmation email, please contact us and we will investigate the issue promptly.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Contact
For shipping questions, please contact us through our Contact page or email us at averix.support@gmail.com.